Chike blasts Air Peace over poor customer service.


Nigerian musician Chike, has blasted the management of Air Peace over their inability to provide adequate customer satisfaction.

The singer took to his Instagram handle to narrate his experience with the flight company, making reference to a massive crash scare he experienced while onboard an Air Peace flight from Lagos to Abuja.

He said: "I am sorry for the disappointing fans in Lagos, and we will make amends to settle you but this was due to the negligence, incompetence, and bad behavior of @flyairpeace

After travelling from Akwa to Asaba this morning for a 1 pm flight, Air Peace without caution pushed the flight to 5:40 pm. I had to stay in a lounge till 4:30 pm arrived at the airport by 5:00 pm, and nobody was at the Air Peace counter, they refused to attend to us. The staff insight started running and taking off their ID cards when we demanded to be attended to.

We were at the airport 40 minutes to take over and the staff of Air Peace Asaba refused to let us check-in, for unknown reasons.

Last week Friday, this same airline Air Peace gave me a massive crash scare which I tweeted about without sharing the airline but this is unbecoming. 20 minutes into my flight from Lagos to Abuja, the aircraft started troubleshooting and shaking to the point I had to wake up my manager, and we were later told that they were technical issues and we were made to return to Lagos and wait for 6 hours without any compensation or formal apology.

Now, after delaying my flight you do not let us board and end up endangering the lives of some other passengers who decided to drive to Lagos using a night bus.

After all the noise, the manager Mrs. Victoria Umkoro tried to bully customers that they will not let us fly or reschedule without signing an undertaking, also saying we assaulted staff. Well, they have told us they will reschedule us to fly by 1 pm tomorrow but this is still uncertain.

Please, be guided because this airline @flyairpeace does not value customers' life, business, schedule, money, and satisfaction."

Chike went further to advise his fans to be guided while patronizing the company, stating that they have no regard for their customers.

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